Return & Refund Policy
At Flavor Bridges, your satisfaction is important to us. If you experience an issue with your order, please review our return and refund policy below.
📅 Return Eligibility
Due to the nature of our products (food, snacks, and beverages), all sales are final. We do not accept returns or exchanges for opened or unopened food items for health and safety reasons.
🚫 Non-Returnable Items
The following items are not eligible for return or refund:
Food, snacks, and beverages
Opened or used items
Gift cards
Sale or clearance items
📦 Damaged or Incorrect Items
If you receive an item that is:
Damaged
Defective
Incorrect
Please contact us within 7 days of delivery with:
Your order number
Clear photos of the item and packaging
Once reviewed, we will offer a replacement or refund, depending on the situation.
💳 Refund Process
Approved refunds will be issued to the original payment method.
Refund processing times may vary depending on your payment provider.
Shipping fees are non-refundable, unless the issue was caused by our error.
🚚 Shipping Issues
Flavor Bridges is not responsible for:
Delays caused by shipping carriers
Lost or stolen packages marked as delivered
Orders shipped to an incorrect address provided at checkout
If an issue occurs, we will assist you in contacting the carrier where possible.
❌ Order Cancellations
Orders may only be canceled before processing or shipment.
Once an order has shipped, it cannot be canceled or refunded.
🌍 International Orders
International orders are final sale.
Customers are responsible for any customs duties, taxes, or import fees.
We are not responsible for delays or refusals caused by customs authorities.
📬 Contact Us
If you have questions about your order or this policy, please contact us through our Contact Us page. Our customer support team will respond as soon as possible.
⚠️ Policy Updates
Flavor Bridges reserves the right to update or modify this Return & Refund Policy at any time. Changes will be posted on this page.